[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"policy-contact":3,"policy-sections-6":19},{"code":4,"message":5,"data":6},0,"success",{"id":7,"code":8,"title":9,"slug":8,"summary":10,"content":11,"status":12,"seo_title":13,"seo_description":14,"og_image":15,"published_at":16,"created_at":17,"updated_at":18},6,"contact","Contact Us","Get in touch with our customer service team. We are here to help with orders, returns, and any questions.","\u003Cp>Last Updated: April 2026\u003C\u002Fp>\n\u003Cp>Have a question, an issue, or just want to tell us something? We're here to help.\u003C\u002Fp>\n\u003Cp>Email Us\u003C\u002Fp>\n\u003Cp>Customer Support: \u003Ca href=\"mailto:support@motkit.com\">support@motkit.com\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>To help us respond faster, please include the following:\u003C\u002Fp>\n\u003Cul>\u003Cli>Order number (if your inquiry relates to a specific order, e.g., MK-20260401-12345)\u003C\u002Fli>\u003Cli>Email address used at checkout\u003C\u002Fli>\u003Cli>A clear description of your question or concern\u003C\u002Fli>\u003Cli>Photos (for damaged\u002Fdefective items or incorrect items received)\u003C\u002Fli>\u003Cli>Screenshots (if you're experiencing a website error)\u003C\u002Fli>\u003C\u002Ful>\n\u003Cp>Contact by Inquiry Type\u003C\u002Fp>\n\u003Ctable class=\"editor-table\">\u003Cthead>\u003Ctr>\u003Cth>Type\u003C\u002Fth>\u003Cth>What to Include in Your Email\u003C\u002Fth>\u003C\u002Ftr>\u003C\u002Fthead>\u003Ctbody>\u003Ctr>\u003Ctd>Order Status, Tracking, Delivery\u003C\u002Ftd>\u003Ctd>Order number and email address. You can also check first at motkit.com\u002Forders.\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Returns & Refunds\u003C\u002Ftd>\u003Ctd>Order number, item(s) to return, reason for return. Include photos for defective items.\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Product Questions\u003C\u002Ftd>\u003Ctd>Product name or link, or your specific question.\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Payment Issues\u003C\u002Ftd>\u003Ctd>What happened? Any error messages or screenshots? Which payment methods did you try?\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Wrong Item Received\u003C\u002Ftd>\u003Ctd>Order number, photo of the item received, and unboxing video if available.\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Account Issues\u003C\u002Ftd>\u003Ctd>Email address associated with your order. No password needed — we use email-based authentication.\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Privacy & Data Requests\u003C\u002Ftd>\u003Ctd>Request type (data access, deletion, correction, unsubscribe). Or visit our [Privacy Request page].\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Business Inquiries\u003C\u002Ftd>\u003Ctd>Partnerships, wholesale, or media inquiries: \u003Ca href=\"mailto:business@motkit.com\">business@motkit.com\u003C\u002Fa>. Please include company name and inquiry details.\u003C\u002Ftd>\u003C\u002Ftr>\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Cp>Business Hours\u003C\u002Fp>\n\u003Ctable class=\"editor-table\">\u003Cthead>\u003Ctr>\u003Cth>Day (ET)\u003C\u002Fth>\u003Cth>Hours\u003C\u002Fth>\u003C\u002Ftr>\u003C\u002Fthead>\u003Ctbody>\u003Ctr>\u003Ctd>Monday – Friday\u003C\u002Ftd>\u003Ctd>9:00 AM – 6:00 PM\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Saturday\u003C\u002Ftd>\u003Ctd>10:00 AM – 4:00 PM\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Sunday\u003C\u002Ftd>\u003Ctd>Closed\u003C\u002Ftd>\u003C\u002Ftr>\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Cp>Closed on US holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas.\u003C\u002Fp>\n\u003Cp>Orders and emails received outside business hours will be processed the next business day.\u003C\u002Fp>\n\u003Cp>Response Times\u003C\u002Fp>\n\u003Ctable class=\"editor-table\">\u003Cthead>\u003Ctr>\u003Cth>Inquiry Type\u003C\u002Fth>\u003Cth>Expected Response\u003C\u002Fth>\u003C\u002Ftr>\u003C\u002Fthead>\u003Ctbody>\u003Ctr>\u003Ctd>General Inquiry\u003C\u002Ftd>\u003Ctd>Within 24 hours\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Order Issues\u003C\u002Ftd>\u003Ctd>Within 12 hours (during business hours)\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Return Requests\u003C\u002Ftd>\u003Ctd>Within 24 hours\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>Urgent Issues (defective\u002Fdamaged items)\u003C\u002Ftd>\u003Ctd>Within 4 hours (during business hours)\u003C\u002Ftd>\u003C\u002Ftr>\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Cp>Quick Answers\u003C\u002Fp>\n\u003Cp>Where is my order? Check your email for a shipping confirmation with tracking info, or visit motkit.com\u002Forders. If you didn't receive a shipping email, check your spam folder first.\u003C\u002Fp>\n\u003Cp>How do I return an item? Email \u003Ca href=\"mailto:support@motkit.com\">support@motkit.com\u003C\u002Fa> with your order number, the item(s) you'd like to return, and the reason. Include photos if the item is defective. We'll send a return authorization within 1–2 business days.\u003C\u002Fp>\n\u003Cp>Can I change my shipping address? Contact us immediately at \u003Ca href=\"mailto:support@motkit.com\">support@motkit.com\u003C\u002Fa>. If your order hasn't shipped yet, we can update the address. Once shipped, the address cannot be changed.\u003C\u002Fp>\n\u003Cp>My payment was declined. Double-check your card details and make sure the billing address matches your card's billing address. If the issue persists, try a different payment method or contact your bank.\u003C\u002Fp>\n\u003Cp>I received a damaged item. Contact us within 48 hours of delivery at \u003Ca href=\"mailto:support@motkit.com\">support@motkit.com\u003C\u002Fa>. Include your order number and photos of the damage. We'll arrange a free replacement or refund.\u003C\u002Fp>\n\u003Cp>Tips for Faster Support\u003C\u002Fp>\n\u003Cul>\u003Cli>Include your order number in the email subject line\u003C\u002Fli>\u003Cli>Provide a clear description and attach relevant photos\u003C\u002Fli>\u003Cli>Check our FAQ and policy pages first — many answers are already there\u003C\u002Fli>\u003Cli>Use the same email address you used at checkout\u003C\u002Fli>\u003Cli>Avoid sending multiple emails about the same issue (this slows down response time)\u003C\u002Fli>\u003C\u002Ful>\n\u003Cp>Mailing Address\u003C\u002Fp>\n\u003Cp>Note: Do not send returns to this address without prior authorization. For returns, please contact us first for the correct return address.\u003C\u002Fp>\n\u003Cp>We Value Your Feedback\u003C\u002Fp>\n\u003Cp>Your feedback helps us improve. Whether it's a suggestion, a compliment, or a complaint, we want to hear it. Email us at \u003Ca href=\"mailto:support@motkit.com\">support@motkit.com\u003C\u002Fa> with \"Feedback\" in the subject line.\u003C\u002Fp>",1,"Get in Touch — Contact MotKit Outdoor Gear","Need help with an order, return, or product question? Reach the MotKit team by email or contact form. We're outdoor people too — we get it.","https:\u002F\u002Fstatic.motkit.com\u002Fmotkit\u002F2026\u002F07\u002F12\u002F1783843626081516672.png","2026-07-15T10:14:33Z","2026-04-16T23:20:35Z","2026-07-15T10:14:32Z",{"code":4,"message":5,"data":20},[]]